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Contact us

Sanofi Canada

2905 Place Louis-R.-Renaud
Laval, Quebec, H7V 0A3

General inquiries

514-956-6200
1-800-363-6364

Customer Service

1-800-265-7927

Content :

When to Call the Doctor

Here are some of the circumstances when you should call a doctor.

 

Call 911 or other emergency services right away if the person with diabetes is:

  • Unconscious or suddenly becomes very sleepy or confused. They may be experiencing hypoglycemia (low blood sugar).
  • Sleepy, confused, breathing very fast, or if his or her breath smells fruity. These are all signs of diabetic ketoacidosis, which is a life-threatening condition.

Call a doctor or diabetes educator if the person with diabetes:

  • Is sick and having trouble controlling their blood sugar.
  • Has had vomiting or diarrhea for more than 6 hours.
  • Is unable to keep any fluids in their stomach
  • Often has a problem with high or low blood sugar levels.
  • Has trouble knowing when their blood sugar is low. They would probably benefit from additional education on hypoglycemia.
  • Has questions or wants to know more about diabetes.