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We provide product information and unfortunately cannot offer medical advice on any specific medical condition. Please contact a health care provider about any questions pertaining to your or a family member’s medical condition. If this is an emergency, please contact your local emergency department.
To report an adverse event, please use the form or the phone number listed below.
General information
1-800-265-7927Diabetes products
1-888-852-6887Sanofi Genzyme products
1-800-589-6215Sanofi Pasteur vaccines
Customer Service
1-800-268-4171
Vaccine Information Service
416-667-2779
1-888-621-1146